For any product return, you have to proceed like this :
INNLED Customer service
360 avenue des Compagnons
Never store a discharged battery for more than 48h : this will cause rapid deterioration of the battery. When the battery is charged (green flash every 4sec), switch to "OFF" and store away.
Your battery base has a multifunction that requires investigation, contact the customer service : email@example.com
It’s possible to use the lights outside. However, you just have to put them inside or protect them in case of the bad weather.
You can directly talk about your idea to our designers by the email address : firstname.lastname@example.org We will realize a custom design adapted to the Hariz base to have an optimal light diffusion.
+33 9 500 508 78
+33 9 736 075 94
360, Avenue des Compagnons 34170 Castelnau-le-LezFrance